Shipping policy

Shipping Policy

Last Updated: July 1, 2026

Thank you for shopping with Hizra Dates & Nuts. We strive to deliver your orders safely and promptly across India.

Shipping Coverage

We currently deliver products across India only.

Order Processing

Orders are typically processed and dispatched within 1–2 business days after successful payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next business day.
During festive seasons, promotional events, or unforeseen circumstances, processing times may be slightly longer.

Delivery Timeline

Estimated delivery timelines are generally between 5–10 business days from the date of dispatch, depending on the delivery location.

Please note that delivery timelines are estimates only. Delays may occur due to courier partner constraints, weather conditions, public holidays, natural disasters, or other circumstances beyond our control.

Shipping Charges

A flat shipping fee of ₹50 is applicable for orders weighing up to a minimum of 1 kg.
For certain products, locations, or order weights, shipping charges may be calculated and displayed at checkout.

Free Shipping

We offer free shipping on orders above ₹1,999, subject to a maximum shipment weight of 3 kg.

If an order exceeds the applicable weight limit, additional shipping charges may be applied and will be shown during checkout.

Delivery Partners

We work with trusted courier partners, including:

DTDC
India Post
Other logistics partners, as required

The courier partner is selected based on service availability and the delivery location.

Order Tracking

Once your order has been dispatched, you may receive shipment tracking details via email, SMS, or WhatsApp, where applicable.

Delivery Address

Customers are responsible for providing accurate and complete shipping information, including:

Full name
Complete delivery address
PIN code
Mobile number

Hizra Dates & Nuts shall not be responsible for delays or failed deliveries resulting from incorrect or incomplete address information provided by the customer.

Failed Delivery Attempts

If delivery cannot be completed due to customer unavailability, incorrect address details, or refusal to accept the package, the shipment may be returned to us. Any additional shipping costs incurred for re-dispatch may be borne by the customer.